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Recently we have faced a problem: in some cases, customers who use Marketing Mailings, receive a ban from WhatsApp.
Why your WhatsApp account can be banned
There are certain standards for the number of messages sent a day in WhatsApp. The excess of these standards leads to a ban. Do not forget about complaints about the messages.
For example, you sent 1000 messages on your client base. Half of which are “cold”, that is, you have once and hardly remember your name. It is likely that shopify website design such customers will complain about the newsletter and you will be banaled.
And if all the “selder” clients can send more messages?
FirstYou're the one who thinks everyone is loyal. You can not be sure of the whole thousand contacts and you need to understand the price of such risks.
Second and secondLet’s look at the quantitative restriction on messages. In addition to marketing mailings, from one number you can correspond with customers, send requests for feedback, notifications about the visit or use before-sales. And if you have several branches and one number for everything, then this number can be multiplied at times. As a result, it turns out that a very large number of messages can go a day from one phone number.
And here you want to add a marketing mailing list to 1000 customers. The probability of a ban increases to 99%.
A banned account can be restored, but it will bring quite a lot of problems and loss of time.
What can we do then?
1. The newsletter can be divided into a few days. This is the best option that is safe for your account and that will allow you to convey the information to all your customers.
2. We We always recommend our clients to send no more than 200 messages per day with marketing mailings. And even put an artificial restriction to avoid problems.
And also to avoid the risk of a ban:
Make a newsletter only on your hot customer base;
Contact your customers by name if you have the opportunity;
Write friendly text.
Revvy has been working with WhatsApp for more than 2 years and is guided by the experience collected, so do not neglect our recommendations.
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發表於 2024-11-9 14:26:06